Contact Us
Questions about an order, a delivery or a scent? Our customer care team replies within one working day.
Customer care
Email care@eloure.com — Monday to Friday, 9am to 6pm UK time. Please include your order number where possible so we can help faster.
Order enquiries
Tracking details are emailed as soon as your parcel leaves our warehouse. If tracking has not updated for 48 hours, contact us and we will open an investigation with the carrier on your behalf.
Business address
Eloure, United Kingdom. Registered for VAT in the UK.